your talent partner
contact centre recruitment specialists
020 4548 5550
info@jccrecruitment.co.uk
Why JCC Recruitment?
Just customer contact recruitment
Over 25 years experience
Tailored, role-specific consultancy
Personalised candidate support
Fully transparent process & communication
Cost effective expertise
Customer Contact Centre Operations (multi-channel):
Customer Service, Customer Experience, Complaints, Collections, Claims, Retentions, Inbound & Outbound Sales, Lead Generation, Telemarketing
Customer Contact Centre Support
Learning & Development, Training, Quality Assurance, Account Management, Business Development, Vendor, Partnership & Client Management
Customer Contact Centre Workforce Management
Contact Centre Resource Planning; Forecasting; Scheduling; Real Time; MI; Capacity Planning; Demand Planning; Reporting, Telephony
Projects & Development
Project Management, Change & Transformation, Continuous Improvement, Business Analysis
Levels
Our professional customer contact network is extensive and wholly relevant to all of these contact centre specialties.
We recruit from contact centre agent level through to executive director.
Industries Supported
Retail, Financial Services, Housing, Healthcare, Automotive, Telecoms, Contact Centre Outsourcing, FMCG, Travel & Logistics, eCommerce & Digital, Property, Local Authority
t: 020 4548 5550
Registered Address: 962 Eastern Avenue, Newbury Park, Essex IG2 7JD
© JCC Recruitment Limited.
All rights reserved.
Company Number: 15326632
VAT Number: GB 458 544 656
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